Terms

 

By using the services offered on SendRakhiGiftstoIndia.com the user agrees to the terms mentioned herewith :

    1. (1) The user should carefully read the description of rakhi and gifts, shipping declaration and destination information.
    3. (2) SendRakhiGiftstoIndia.com is a service which acts as a facilitator for users, who want to send rakhi to India or other gifts to India, and vendors who sell them. We do not take any responsibility for any losses, expenses, quality of products or services, damages and / or taxes incurred by Users / Vendors in the use of our facility.
    5. (3) SendRakhiGiftstoIndia.com reserves the right to change the price of any gift, rakhi without prior notice.
    7. (4) What you see is what you get – We send the same rakhis and thalis as we show in the website. In an event a rakhi is not available, we will ship rakhis or thalis which are most similar to the one ordered and at the same time is of same or higher value.
    9. (5) Rolitika and Chawal accompany all Rakhi orders. For orders without a Rakhi, a complimentary Rakhi will be delivered with the order.
    11. (6) If the selected courier does not have the service for the destination, an alternative courier will be selected which serves the destination.
    13. (7) Requests for cancellation of orders will not be entertained.
    15. (8) SendRakhiGiftstoIndia.com reserves the right to cancel any order for any reason. This will be regardless of whether the payment has been confirmed / received. Payment for the cancelled orders will be refunded and the user will be informed.
    17. (9) For orders in which problem arises owing to the mistake of the user e.g. wrong address or incomplete information or recipient not reachable, no refund will be given. Redelivery charges, if any, will be borne by the user.
    19. (10) The user agrees to give the correct information which is true and authentic. SendRakhiGiftstoIndia.com reserves the right to confirm the information provided by the user. SendRakhiGiftstoIndia.com also reserves the right to disallow any user to use this website and may reject / cancel the registration without providing any reason whatsoever.
    21. (11) SendRakhiGiftstoIndia.com will not be held liable for any credit card fraud that occurs on its website. Users have to use only their card when they make their payments. The liability of using a fraudulent credit card lies on the user and the responsibility to establish otherwise shall exclusively be the users’.
    23. (12) SendRakhiGiftstoIndia.com will not be responsible for any delay / non-delivery of the order by the vendors or because of flood, fire, wars, act of God or for any reason that are beyond our control. For such orders a complete refund will be provided.
    25. (13) The user confirms that he / she is at least 18 (eighteen) years of age or has a consent of a parent or a legal guardian.
    27. (14) Complaints received after 15 days of Order Date / Shipment Date, whichever is later will not be entertained. Refund requests should be made within 1 day of the shipment / delivery date.
    29. (15) Floral arrangements shown are indicative only. The accessories shown are not a part of the product unless categorically mentioned. The actual arrangement will vary due to variability of flowers across different destinations.
    31. (16) In an event the ordered flowers / sweets / chocolates are not available in the selected city / town; they will be replaced with available flowers / sweets / chocolates of equal or higher value.
    33. (17) Advance time notice for delivering of hand delivered gifts vary from 4 hours to three business days, depending on the accessibility of the city / town / village.  For all metropolitan cities we deliver on the same day. For other major cities, it varies from 12 hours to two business days. For interior towns and villages, three business days notice is required.
    35. (18) Please contact service@sendrakhigiftstoindia.com for further clarification on any issues related / non-related to the terms and conditions.